MediSync (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website (https://medisyncapp.com).
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, contact details, date of birth, and other data provided during registration.
- Health Data: Information related to appointments and medical records, as provided by users or clinics.
- Device & Usage Data: IP address, browser type, and app usage patterns to improve services.
2. How We Use Your Information
We use your data to:
- Facilitate appointment scheduling and clinic management.
- Provide reminders and improve user experience.
- Analyze trends and enhance app functionality.
3. Sharing of Information
Your information is only shared:
- With healthcare providers for appointment and care purposes.
- With third-party service providers for operational needs.
- As required by law or for the protection of our users and platform.
4. Data Security
We use industry-standard encryption and security measures to protect your data. However, no system is entirely foolproof, and we encourage users to take their own precautions.
5. User Rights
You can access, update, or delete your data by contacting us at medisync.io@gmail.com.
6. Cookies and Tracking
We use cookies and tracking tools to enhance your experience and analyze usage. You can control cookies through your browser settings.
7. Children’s Privacy
Our services are not intended for users under 13 years old. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy periodically. Updates will be posted on our website with the effective date.
9. Contact Us
If you have questions or concerns about your privacy, contact us at medisync.io@gmail.com.